REVIEWS
Worst CRM on the market! Total zero in customer service & there is no assistance in setting up your account. Throw your money into the street! It would be better served. I was never able to use the system, It showed and sent out 2yr old information. AI program started messaging my leads- crazy miss info and outdated- lost business because of it-in writing, buyer said he will not work with me, because of the AI messages he was receiving and believing they were coming from me. I didn't even know it was happening. Once you sign the contract that's it you're on your own. I was once locked out of the account emailed support and one other at the company- they did not reply for 2 weeks. I had people set up zoom calls but never showed up or canceled. They did not respond or correct my concerns on out dated info or the AI issue going out to buyers without my knowledge. Their system even showing a listing as mine, however was not mine. I want a full refund they are willing to release me of the last 2 months of the contract, but no refund due to their claim the system was up and running, beyond a joke! The only thing it was doing was making me look completely incompetent to buyers, by their systems, automation & AI that were nothing but outdated and crazy- worse yet, these buyers were from my paid Realtor.com leads! The money this company has cost me plus the time and aggravation I can't express enough. I advise all agents to stay away from Lofty CRM worst platform out there!! Don't make the same mistake I made-
